In This Issue
We Have California Covered
Our New Benicia, CA Service Center is Open
Reddaway Driver Scott Bunn Celebrates 3 Million Mile Safety Milestone
Not Just Another Delivery
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Reddaway Updates
We Have California Covered

Reddaway covers San Francisco to San Diego, Orange County to Oakland and everywhere in-between with our Intra-California service.

As a regional carrier, Reddaway is the perfect fit for you--large enough to cover all of your California shipping needs but concentrated enough to do it efficiently and effectively with:

  • 16 service centers strategically placed closer to our customers
  • Industry-leading next-day delivery performance
  • Powerful suite of Guaranteed Services including the only "by 9:00 AM" Guarantee
  • Intra-terminal to full-state coverage
  • Professional, courteous company drivers
  • California Trucking Association Fleet Safety Award winner

For complete California coverage, go with Reddaway. Our customers have peace of mind knowing that we offer Best in the West service.

To learn more or to book a shipment visit reddawayregional.com or call 888-420-8960.

News & Other Stories
Our New Benicia, CA Service Center is Open

We are proud to announce that operations are rolling at our new Benicia, CA service center. Our new 4,600 square foot warehouse with 20 dock doors and additional 1,400 square-foot office on 3 acres provides larger and greatly improved dock and vehicle-service space.

Our new Benicia, CA terminal creates additional capacity in conjunction with our four other "Bay Area" terminals.

Reddaway is able to more effectively serve and accommodate the growing service demand in the Benicia region and beyond to the entire Reddaway network.

Call your local Reddaway Account Manager for more details or call toll-free 888-420-8960.

Reddaway Driver Scott Bunn Celebrates 3 Million Mile Safety Milestone

Reddaway professional driver Scott Bunn (Reno, NV) recently achieved the remarkable feat of surpassing 3 million consecutive miles without a preventable collision.

Scott is the first Reddaway driver to reach this incredible milestone equal to driving across the United States, coast-to-coast, more than 1,000 times in a row or twelve round trips from the earth to the moon in a row.

Reddaway celebrated Scott’s achievement with an award ceremony where he was greeted by family, friends/co-workers and presented with a celebratory plaque, 3-million miler ring, a commemorative 3-million miler Carhartt jacket designed for Nevada's cold winters, custom hat and patches, certificate of extraordinary achievement as well as custom 3-million-miler decals for his truck.

Also in attendance were Nevada's State Senator Don Gustavson; Assemblyman Ira Hansen; a representative from Senator Heller's office; Bob Gastonguay from Congressman Mark Amodei's office in Reno; Paul Enos, CEO Nevada Trucking Association and the Nevada State Highway Patrol. Certificates of recognition were presented to honor Scott's lifetime safety commitment.

"When it comes to driving, the most important measure of success is safety, and Reddaway driver Scott Bunn has clearly achieved the highest level of success. We strive to make every customer delivery on time and as expected but above all else, every delivery has to be made safely. This is something Scott has achieved for over 30 years and three million miles. Congratulations on behalf of everyone at Reddaway," shared T.J. O'Connor, CEO and President of Reddaway.

Scott Bunn has diesel fuel in his blood. He has driven trucks since he was 16 when he took an after-school job and learned to drive trucks from his co-workers. He drove for several other companies before coming to the Reddaway Reno terminal in 1983 where he's spent his entire career.

'We've been happy to make the most of Scott's safety knowledge and focus," explained Todd Bosecker, Reno Terminal Manager. "He has been our primary driver-trainer at the Reno terminal for many years and recently took on an even larger role by training other Reddaway trainers. His knowledge of the equipment and safe work practices make him a tremendous asset. He helps build safety and success not just here in our terminal but throughout our company."

"Reaching three million safe miles is gratifying," Scott said. "It's a goal that's so rarely realized, and it makes you feel good to be recognized for your accomplishments. It feels almost like I earned a Doctorate Degree in driving … but without the student loans."

His secret for reaching three million consecutive miles without a preventable collision? "I always have good trucks underneath me and never get in a hurry. You just take it one mile at a time."

Not Just Another Delivery

When you do the same thing every day, it might be easy to take things for granted. Repetition can cause some people to forget how important service is to their customers.

"For me it's my next delivery," Dennis Scudder said, "but for my customer I always feel it's something special they've been looking forward to receiving."

And one of Dennis' customers was so pleased he decided to write a thank-you.

"In a world where too many people are only interested in getting from Point A to Point B, Dennis was the exception," the customer wrote. "He was highly professional, careful in unloading and delivery, and extremely thorough in his process of checking the package and making sure I was happy with the service."

Dennis' Terminal Manager in Boise wasn't surprised. "Dennis has been with us for less than two years, but I have already had several phone calls from customers with compliments," explained Mac Jones. "I knew when I first talked to Dennis that I had to hire him. He's a classy guy and a real professional."

In addition to his high marks in customer service, he is also earning recognition for his safety focus. His perfect safety record earned him a trip to last year's Idaho Truck Driving Competition. It was his first time competing, and he earned a third-place trophy.

"Things can sometimes happen," Dennis said. "If the customer doesn't know what's happening, he could get anxious. In most cases, all it takes is a phone call in advance to keep him informed."

Dennis says that communication is part of being a professional which is something they work hard on in Boise. "We want everyone in our terminal to act like a professional," Mac said. "Whether they are dealing with internal customers or external customers, we try to treat everyone with respect and professionalism. That's the best way to leave a smile on every customer's face."

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